The primary concern of the Company is to quote the terms that govern the rights and obligations of the e-shop, but also to inform you about your rights and obligations during your browsing in our online store.

The use of the electronic pages and services of the Company's website by the visitor/user presupposes his unreserved agreement with the terms and conditions of use included in it below, which apply to the entire content of its website. The visitor/user must read them carefully before using the website's services and if they do not agree, they should not use the services and their content. In any case, the continuation of the use of the above website even after any (any) changes, means the unconditional acceptance of these terms on the part of the visitor/user.

The Company reserves the right at any time and without warning to revise, modify or abolish these Terms unilaterally, according to its free judgment, of course simultaneously updating this text for any other changes or additions. It also reserves the right to establish more specific terms of use, which are considered as a set with these general terms of use, but in case of conflict between them, the special terms of use prevail. Any invalidity of any of these Terms does not invalidate the rest. The Company's non-exercise of its rights deriving from these Terms does not imply a waiver of these rights, nor does it result in an implicit cancellation of a Term. The Company is not responsible for a breach of these Terms due to force majeure, such as earthquakes, fires, floods, extreme weather, strikes, etc.

Each visitor/user uses this website at their own sole responsibility, and its content can in no way be considered to provide advice or direct or indirect advice to visitors/users to take any action.

The use of this website must be done exclusively for legal purposes and in a way that does not interfere with its use by third parties. The visitor/user is obliged to use it in accordance with the law, good manners and these Terms.

In order to carry out transactions on the Company's website, user registration is required by completing the online registration application. The user declares that his information is accurate and true and accepts that the Company, in case it finds that the true information has not been declared, has the right to cancel the user's registration and refuse the sale of any product.

When registering on the Company's website, the user himself defines and submits his personal access codes, i.e. his personal username (username), and his personal access code (password) based on the instructions provided to him in order to be the codes valid and accepted. Upon completion of registration, the visitor/user automatically acquires the possibility of online shopping from the Company's website. These codes are strictly personal to each visitor/user and must not be disclosed to any third party. The use of the registration service by the users implies their consent to the Company for the processing of their data in the context of providing the service.

Users are responsible for all operations carried out with their Personal Access Codes and are obliged to notify the Company immediately of any unauthorized use that may be carried out with them and of any possible (even possible) security breach. The Company declares that it considers user information confidential and does not disclose it to third parties for commercial or other purposes.

Users can contact the company via the number +302109020110 or by sending an e-mail to the e-mail address [email protected]. Through the above methods of communication, the user can also confirm his personal data that the Company maintains in its information systems, request their correction, change or deletion. In the event that the user wishes to be deleted from the database maintained by the Company, he must send a declaration of deletion from the company's information system. Otherwise, where the Company does not receive a statement from the user to delete it from its information system, it reserves the right to retain the user's personal data in the context of providing the service and sending promotional messages.

The user expressly and unconditionally declares, agrees and accepts that:

• He is solely responsible and liable for the email address (e-mail) he declares during registration (which he declares to be existing, true and under his full and exclusive control).
• the Company is not responsible for any damage to the user from any third-party access to their e-mail or illegal use of the Personal Access Codes by third parties, due to their leakage or for any other reason and reserves the right to request the payment of compensation from the user, in case who suffers any kind of damage from the arbitrary or illegal use of Personal Access Codes. Also, the Company reserves the right to ask the user for further information/justifications to confirm that he is the legal owner of the e-mail address declared by him or has the permission for its use by the legal owner thereof. In the event that the user refuses to send the required information/justifications or the Company establishes that the user is not the legal owner of the email address, or in the event of a violation of the Terms of Use, the Company is entitled at any time to terminate access, refuse any current or future use of its website as well as reserves the right to delete the user from its website.

Limitation of Company Liability

Visitors/users who do not trust this website should not visit or use this website or the services offered through it. Also, users/visitors are encouraged to use anti-virus software or other harmful programs and components.

The Company is not liable to visitors/users for damages that may arise from the execution or non-execution of their order.

The Company declares that it pays the utmost diligence to promptly inform its customers about the availability or non-availability of third-party products and merchandise, but bears no responsibility for their availability.

The Company provides its available products and merchandise through its website "as is and is". The Company is not responsible and is not bound for any errors in the characteristics, photos and prices of products listed on its website and cannot ensure that there will be no errors for any reason when entering and/or updating the characteristics and/or price of a product. If, due to an error, the regular retail price of a product is greater than the price listed on the product page, the Company has the right to cancel that order and then notify the buyer of the cancellation. In no case is the Company's online store liable for any civil and/or criminal claims, nor for any damage (positive or consequential, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for reasons related to the operation or non-operation and/or use of the website and/or inability to provide information available from it and/or any unauthorized interventions third parties in products and/or information available through it.

The Company, among other things, provides links to third-party websites. The Company cannot control neither the security nor the content of this information and therefore cannot be held responsible for any kind of damage or harm that may occur as a result of the use, access or inability to use the content of third parties. The Company is entitled at any time to remove, modify or discontinue any third-party service or link to third-party websites without notice if, in its judgment, the law or these terms are threatened or violated.

The Company is not responsible for malfunctions that may occur in the user's hardware infrastructure (indicative: the computer or any other electronic device used for navigation).

The Company makes no warranty of any kind, express or implied, regarding the integrity, relevance, accuracy, non-infringement, availability, reliability and completeness of the information, products, accessories and services displayed on the website, but also about the appropriateness of the application designed by the visitor.

Any claim by a visitor against the Company should be made within the first (1st) month of the appearance of the subject of the claim.

The Company does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its visitors/users. Any direct, incidental, consequential, indirect or consequential damages resulting from access to this website, or its use, do not create liability for the Company, its executives, employees or partners. The Company bears absolutely no responsibility for damage or damage, or infection by electronic viruses or other malicious programs, on the computer or other electronic means used by a user/visitor to access this website, nor is it responsible for damage caused is related to impossibility of execution, error, omission, interruption, defect, operation or broadcast delay or system line drop, etc.

User responsibility

Users must not mislead anyone as to the origin of motoworkz.gr content, damage the reputation of the Company or third parties in any way , endanger the security of the Company's website, or prevent any user from accessing the Company's website.

In any case of use that is illegal or contrary to these Terms, as applicable, users are required to compensate the Company for any positive and consequential damages.

Users are obliged to comply with all relevant Greek, European and International laws and regulations, including but not limited to the legislation regarding the protection of intellectual property, the protection of personal data, the protection of competition, etc. Users must also do use of this website and the services offered through it in a manner consistent with good manners and these Terms.

To the extent that it is possible to use this website on the wider internet, this should be done under the conditions dictated by the "Internet Code of Conduct", and the use of practices that oppose this code is expressly prohibited.

Liability from the use of the products

For any product defect and for any possible damage caused to the user (positive or negative) due to its defect, the responsibility lies with the supplier of the product whose installation details (address, telephone, e-mail) are on the packaging and in each case is immediately available to the user if requested by the Company.

Retention of ownership

All products sold on the website are free from any legal or factual defect. Products that may be modified, repaired, installed or added by the buyer are excluded from this warranty. The warranty does not apply to worn or damaged products resulting from transport or due to poor and inappropriate use. The Company retains full ownership of the products ordered through the e-shop until full payment of their value, as well as the costs and taxes included in the invoice/receipt as well as shipping costs.

Privacy

You can browse our online store without providing any personal information.

However, in order to place an order, we will ask you for your name, the address to which the products sold will be shipped, your telephone number and your electronic address (e-mail).

In the motoworkz.gr e-shop you can choose whether your purchase will be made with a retail receipt or an invoice.

Invoices are issued to companies and freelancers if they have completed:

• Company name,
• Object of company activity,
• VAT NUMBER and
• D.O.Y.

By registering your e-mail address, you accept that all communications necessary to complete your order will be made to your stated e-mail address.

Your details are saved so you don't have to re-enter them in your next order and you always have access to them when you log in.

The administrator of the website may process part or all of the information you have entered, in order to improve the services - information provided.

The employees of the Company who have access to your personal data are specific and unauthorized persons are prohibited from accessing them.

The Company and the motoworkz.gr e-shop, strictly following the principles of personal data protection provided by the relevant laws and international conventions do not are going to make any unfair and without your prior approval use of your details.

The motoworkz.gr e-shop in no way discloses, publicizes, sells, exchanges the personal details and information you entrust to us.

Exceptionally, your personal information may be made public by the company, always following the procedure prescribed by law when this is imposed by a Public Authority, Court, etc.

You can modify the personal information you have provided to us at any time.

You retain the right to information or to object to the further processing of your data in accordance with the current legislation on the protection of personal data.

For permanent deletion of your data or for any information or question regarding your personal data protection policy, contact the relevant department at the email address: [email protected]

Privacy data

Security of personal data

We recognize the issue of data and transaction security as a matter of major importance and for this reason we take all necessary measures to ensure it.

All information related to your personal information and transactions is secure and confidential.

The motoworkz.gr e-shop protects its members from any data interception with the SSL encryption method.

Encryption applies to all stages and all transaction procedures and sending personal data-elements to and from the motoworkz.gr e-shop.

Debit/credit card payments are made on the partner Bank's website, so your card details are entered directly into its secure systems.

Availability

The company:

• Makes reasonable efforts for the maintenance and availability of its e-shop,
• It guarantees timely information to end consumers about the unavailability of its products,
• It reserves the right at any time to temporarily or permanently stop the operation of all or part of it for reasons of maintenance or upgrading or for any other reason without prior notice. The operation of this website may also be interrupted or suspended or prevented for reasons beyond the Company's control or will,
• It has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it,
• It is not responsible for technical problems that may occur to users, through its online store, when they attempt to access the website and during this, with the operation, compatibility of their own infrastructure with the use of the website.

Newsletters

The motoworkz.gr e-shop sends Newsletters at regular intervals.

As a guest, you can register only with your e-mail, in the relevant form that you will find on our website.

To confirm your registration you should follow the link in the e-mail you will receive.

In case you no longer wish to receive Newsletters, you can select the Unsubscribe link that you always find at the bottom of the Newsletters, so your e-mail is immediately deleted from the list.

If you received a registration confirmation email by mistake, without filling out the relevant form, simply ignore it and delete it.

You will not be registered if you do not click on the registration confirmation link.

As a registered member you can choose to activate and deactivate the receipt of Newsletters in the processing/modification of your details.

To deactivate receipt you can also select the Unsubscribe link which you always find at the bottom of the Newsletters.

The motoworkz.gr e-shop is not responsible if the Newsletters are not delivered to their destination, although it makes every effort to deliver them.

They may end up in the spam folder, so please check regularly that they don't end up there.

In this case, save their shipping address in your safe senders list.

The update from the motoworkz.gr e-shop is only possible if you choose it and for as long as you wish.

However, if you have placed an order on the motoworkz.gr e-shop, you will receive automated information messages (e-mails) about the progress of your order.

There is no way to disable these messages, as sending them is a prerequisite for the correct progress of your order.

Description / Product photos

The photos of the products as well as their description are based on the data we receive from the companies/suppliers each time and are indicative.

The product photo may not fully correspond to each product, due to different availability per region / country. Also, shades may vary slightly, as display devices (monitors) are unable to faithfully convey the naturalness of colors.

Product prices

In the prices listed next to each product, there is an indication of whether VAT is included. or not, which is always calculated in the total value of your order at completion.

Where VAT is not stated, it is included in the price.

Where a discount percentage is shown, this is calculated on the original price of the product before VAT.

The listed prices do not include shipping costs.

These prices refer to the quantities available in our warehouses, while the motoworkz.gr e-shop reserves the right to adjust the prices.

Among the products displayed in our online store there is the rare case that one has sold out and our online electronic system does not have time to automatically update its availability.

In this case, an employee of our company will contact you as soon as possible to give you all the alternatives.

Time - Shipping cost

The products will be sent to you at the place you have indicated to us in the manner requested or agreed upon by us.

The delivery time of your order for all destinations varies depending on the region from 1 to 20 working days and is calculated from the day of receipt of your order in cases of cash on delivery or the day of confirmation of its payment in cases of payment by debit/credit card.

It also depends on the availability of the products in our warehouses.

Orders are processed, prepared, priced and shipped daily, excluding Saturdays, Sundays and holidays.

The shipping cost depends on the shipping method, the destination of the order, and is always borne by the customer.

Cancel an order

The motoworkz.gr e-shop has a mechanism for canceling an order through the menu of your personal options.

Changes to orders are not accepted after they have been completed. If the customer wishes to change, he must cancel the order (as long as it has not been finalized) and proceed with a new order.

You can also request the cancellation of an order by contacting the order department at +302109020110 or by sending an e-mail to: [email protected]

This possibility is offered to you until the moment your order is shipped. After this time point cancellation is not possible.

Withdraw / Return

You have the right to return all or part of the order within 14 calendar days from the date you receive it.

To exercise the right of withdrawal, the product must be in its original, perfect condition, i.e. without the packaging having been tampered with.

In this case, you bear the cost of returning the products.

You have the right to return the products you have purchased and request their replacement, within a period of 5 calendar days from the date you receive it, in the event that, due to proven fault of the Company, you were delivered other products or substantially different from the ones you ordered or within a period 10 calendar days in case there was a defect in the product.

In these cases contact the order department at +302109020110 or by email at: info@demo .motoworkz.gr so that they can indicate a return method so that you do not incur shipping costs.

If the product or the whole order you are returning was accompanied by any free, no-charge product, this must also be returned.

For all the above cases, the products to be returned - replaced must be in the condition they were received, complete and undamaged. Their packaging must be in excellent condition and all accompanying documents of the product must be included.

In the parcel you must also include the receipt/invoice with which the purchase was made, or a photocopy thereof.

If the above conditions are not met, we reserve the right not to accept the return. If this is found after inspection of the product, then it will be returned to the sender at his own expense.

Before any return, it is recommended to consult the order department at +302109020110.

In the event of a return of the products and accordingly, on the one hand the way you chose to pay for your order and on the other the way they will be returned, your refund will be completed within 30 days from the date we receive the products, with refund to your card if you paid by card or by deposit to a bank account that you will indicate to us.

Of course, there is also the possibility that if you place orders at regular intervals, the difference in value will be credited to your account with our company and deducted from your next order.

The user must fill out the signed withdrawal form (Return Form) within fourteen days. In the event that he does not do so, he loses any right he may have against the Company to demand the sending of the correct product or its replacement with another one without defects or to request a refund of the money he paid for the purchase of the product in question.

Non-receipt of order

In case of refusal or indifference to receive the order on the part of the customer, the Company reserves the right not to execute the order of a customer with a history of repeated refusals of receipt, cancellations, and/or returns.

Requirements for using the service – Minors

The use of the motoworkz.gr e-shop only concerns people aged 15 and over. We recognize and understand the importance of taking additional precautions to protect the privacy and safety of children when receiving products or services through the Company's website. Children under the age of 15 may not create their own profiles unless their parent or guardian has provided verifiable consent.

The company neither collects nor engages in the collection of personal data of minors. If we find that we have collected personal information from a child under the age of 15, we will delete that data as soon as possible. If it becomes apparent that personal data of minors has been shared with the company without the consent / consent of the children's parents or other legal guardian, every effort is made to delete such data without delay.

Parents or legal guardians of minors are solely responsible for the protection of minors and the company bears no responsibility for any use of its websites by minors without the knowledge of their parents. Parents should be aware that any other information or data voluntarily provided by minors or others, in the context of e-mail exchanges, or in any other way, may be used by third parties to send electronic messages that are not must be taken by minors. In these cases, the company bears no responsibility in this regard.

The company urges all parents to inform their minor children about the safe and responsible use of the Internet, especially regarding the submission of data or personal information through it.

Intellectual property rights

All the design of the website, the content, sounds, texts, images, photos, products and its settings and any necessary software used in relation to it are the intellectual property of the Company and its suppliers and are protected according to the relevant provisions of the Greek and of European law and international conventions.

Any reproduction of part or all of the content in any form, copying, mechanical, analog or digital recording or reproduction, distribution, transfer, processing, resale or misleading the public about the actual provider of the content of the website, the transfer of any form is expressly prohibited of the rights associated with the content of the website and the modification of the content or the software, partially or in whole, or the use of modified versions of the software for the purpose of unauthorized access to the Services or access to the Website. The names, images, shapes, logos and distinguishing features mentioned/displayed on the Company's website as well as the products/merchandise are exclusive trademarks of the Company or third parties protected by the relevant trademark laws, and their appearance on the website of the Company Company should in no way be understood as a transfer, grant or assignment of a license or right to use them.

Other matters

• Force majeure: In case of force majeure (e.g. bad weather conditions, strikes, etc.) which will result in the delay of your order, you will be informed about it by e-mail.
• Responsibility: In the event that a defective product is proven to be found in the quantities delivered, the responsibility is limited to its replacement, in which case you also retain the right to return it.
• Links: Any reference or connection (link) to another site is provided for the convenience of our users and we are not responsible for the contents, products and services provided on these sites.
• Applicable Law: All transactions you carry out through the 3dhaus.gr e-shop are governed by International and European law that regulates issues related to electronic commerce as well as by the Consumer Protection Law that regulates issues related to distance sales (Law. 2251/1994 - Law 2472/1997 - Law 3471/2006).

Important note

By entering the website motoworkz.gr and any of its pages, you accept the conditions specified above. Thank you for choosing the online store motoworkz.gr for your purchases.