Shopping through the online store despite its benefits, due to the lack of physical contact as would be done in a traditional store, is sometimes subject to errors. motoworkz.gr in its effort to contribute to the elimination of this phenomenon does everything it can to describe in detail the products it posts on its pages, so that the customer is as well informed as possible about the products he buys.
motoworkz.gr wanting to highlight the benefits of the internet in our daily shopping, supports its customers by offering the possibility of returning non-defective products with the following conditions.
Product returns with Company charge
The return of products is charged to the Company in all the following cases:
In cases of return at a company's charge, the products must be returned in the condition received by the Customer (as new) and at the time agreed upon
For all the above cases, the return of the product to be replaced should be made together with all the documents that accompanied the product and its complete packaging (unless it is a defect that was discovered later after delivery and the packaging is not present or also except in the case of a product whose packaging was received by the distributors upon delivery of the item). The return of the products at the Company's charge will be carried out either by the Company's staff and means of transport or by courier, or at the Company's headquarters.
After the return of the products, the defect reported by the Customer is checked and then he is contacted to inform him about the results of the check.
In the event of a return of the products, depending on the case, a free repair or replacement will be carried out, otherwise the price will be reduced or the transaction will be canceled in accordance with what is specifically defined in article AK 540, provided that the products have been previously received and checked by the Company. In case of cancellation, the refund to the Customer will be made in the same way as the payment was made by the Company. Specifically, the refund to the Customer will be made in the case of payment by credit card, with the cancellation of the credit card charge, which will be done with the care of the Company and in the case of payment in cash, if the Customer had chosen the "pick up" option from the store", it will be done by returning his money to him from the head office.
In the event that the products are returned damaged or incomplete, the Company has the right to request compensation from the Customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of his claim against the customer's.
Product returns at the Customer's expense
Products can be returned at a charge to the Customer in cases where the Customer, for any reason other than the above, has changed his mind and no longer wishes to purchase the product, as long as the withdrawal period referred to in Section 5 has not expired and the Customer has expressly choose a delivery method other than the cheapest standard delivery method offered by the Company. The return of the products can be done either by the Customer himself at the Company's headquarters or by sending them, the Customer bearing their shipping costs, after consultation with the Company's staff. In both of the above-mentioned cases, the product must be in perfect condition together with all the original documents that accompanied the product (e.g. VAT number, Retail Invoice, etc.) and its complete package. In the event of a return of the products, and provided that the products have been previously received and checked by the Company, the refund to the Customer will be made in the case of payment by credit card, with cancellation of the credit card charge, which will is done by the Company and in the case of cash payment, if the Customer had chosen the option of "collection from the store", it will be done by returning his money to him from the head office. In the event that the products are returned damaged or incomplete, the Company has the right to request compensation from the Customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the Customer.
Right of withdrawal
Right of withdrawal
There is NO withdrawal in:
NOTE: If the product does not meet the above conditions, it will be returned to the sender at his expense. For any additional information, we are at your disposal by phone at +302109020110 and by email at info@demo. motoworkz.gr.
It is possible to receive and pay for your order
You can pick up and pay for your order in cash or using POS at our company headquarters 102 Vouliagmenis Avenue, 11743 Neos Kosmos.
Order pickup hours are: 09:00 - 17:00 (Every day except Saturday and Sunday)
Pay upon delivery of your order
You can pay for your order by paying the employee of the courier company who will deliver your order to you at the time of collection.
We accept all credit cards
You can pay for your services with your debit/credit card through the secure environment of Eurobank.
It is the most popular payment method among users
You can pay through the secure Paypal environment.
You can deposit the exact amount to one of the following bank accounts
Beneficiary: Spyros Zeugitis and Co. E.E.
IBAN: GR5202601010000580201097331
BIC: ERBKGRAA
Beneficiary: Spyros Zeugitis and Co. E.E.
IBAN: GR1401718560006856165977631
BIC: PIRBGRAA
Do not forget to send us the copy of the bank payment order by e-mail to info@motoworkz.gr
It is possible to pick up your order
You can pick up your order from our company headquarters 102 Vouliagmenis Avenue, 11743 Neos Kosmos.
Order pickup hours are: 09:00 - 17:00 (Every day except Saturday and Sunday)
Shipping with (εταιρεία courier)
We ship our products all over Greece and abroad with (εταιρεία courier).
Shipping fee to Greece: 5€
Overseas shipping fee: 5€
Immediately available: Product that is readily available and can be shipped or picked up the same day or next day.
Available within 1-3 days: Product which is can be delivered from one (1) to three (3) business days.
Available within 4-10 days: Product which is can be delivered from four (4) to ten (10) business days.
Available within 11-20 days: Product which is can be delivered from eleven (11) to twenty (20) working days.
Upon Order: The product will be available upon order.
Not Available: Product which is not available.
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